1. Who we are
Simb Technologies ("we", "us") provides professional software engineering, systems integration, and AI infrastructure services to business clients in India.
Headquarters: Hyderabad, Telangana, India.
Website: https://www.simb.dev
For privacy requests, contact us through our contact form or via WhatsApp.
2. Scope
This policy applies to personal data we process when you visit simb.dev, submit our contact form, correspond with us, engage us for services, or pay us. It does not cover third-party sites we link to.
3. Data we collect
- Contact and enquiry data: name, contact details, company (optional), message content, and technical metadata.
- Client and billing data: business contact details, billing address, tax identifiers, purchase history, and accounting records.
- Payment data: we do not store full card numbers. Payments are processed by payment partners such as Razorpay.
- Project data: credentials, system access, and business information shared for service delivery — treated as confidential.
- Technical logs: our host may log IP address, user agent, and request metadata for security and reliability.
4. How we use data
- Contract — to respond to enquiries, perform services, invoice, and support you.
- Legitimate interests — to secure our site, prevent abuse, and improve our services.
- Legal obligation — tax, accounting, and regulatory requirements under Indian law.
- Consent — where we ask for it explicitly.
5. Retention
Enquiry records are kept as long as needed to handle your request (typically up to 24 months). Client and invoice records are kept for periods required by Indian tax and commercial law (often seven years). You may ask us to delete data earlier where we have no legal reason to keep it.
6. Security
We use access controls, least-privilege practices, and reputable hosting and payment providers.
7. Children
Our services are aimed at businesses. We do not knowingly collect data from anyone under 16.
8. Changes
We may update this policy from time to time. The "last updated" date at the top of the page will change when we do.